Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of IponuInaud's website, services, and products (collectively, the "Service") operated by IponuInaud ("we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

IponuInaud provides digital transformation and neural network solutions, including but not limited to:

• Artificial intelligence consulting and implementation
• Machine learning model development
• Data analytics and processing services
• Neural network architecture design
• Digital transformation consulting
• Technical training and support services

3. User Accounts and Registration

3.1 Account Creation

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for maintaining the confidentiality of your account.

3.2 Account Responsibility

You are responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3.3 Account Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, if you breach these Terms.

4. Use of Service

4.1 Permitted Use

You may use our Service for lawful purposes only and in accordance with these Terms. You agree not to use the Service:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To transmit viruses or any other type of malicious code

4.2 Service Availability

We strive to provide continuous service availability, but we do not guarantee that the Service will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Service.

5. Intellectual Property Rights

5.1 Our Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of IponuInaud and its licensors. The Service is protected by copyright, trademark, and other laws.

5.2 Client Data and Intellectual Property

You retain ownership of all data, information, and materials you provide to us ("Client Data"). By using our Service, you grant us a limited, non-exclusive license to use Client Data solely for the purpose of providing services to you.

5.3 Work Product

Any custom solutions, models, or intellectual property developed specifically for you as part of our services ("Work Product") will be owned by you upon full payment, unless otherwise specified in a separate agreement.

6. Payment Terms

6.1 Fees and Payment

Fees for our services will be specified in separate service agreements or proposals. Payment terms are typically net 30 days from the invoice date unless otherwise specified.

6.2 Late Payment

Late payments may be subject to interest charges at a rate of 1.5% per month or the maximum allowed by law, whichever is less.

6.3 Refunds

Refund policies will be specified in individual service agreements. Generally, work completed cannot be refunded, but we will work with clients to resolve any service issues.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

8. Confidentiality

8.1 Mutual Confidentiality

Both parties acknowledge that they may have access to confidential information. We agree to maintain the confidentiality of your business information and expect the same regarding our proprietary methods and technologies.

8.2 Data Security

We implement industry-standard security measures to protect your confidential information and data. However, no method of transmission over the Internet is 100% secure.

9. Service Level Agreements

9.1 Project Delivery

We strive to deliver projects on time and according to agreed specifications. Specific timelines and deliverables will be outlined in individual project agreements.

9.2 Support Services

Support services are provided during standard business hours (9 AM to 5 PM AEST, Monday through Friday, excluding Australian public holidays) unless otherwise specified in service agreements.

10. Limitation of Liability

10.1 General Limitation

To the maximum extent permitted by law, IponuInaud shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

10.2 Total Liability Cap

Our total liability to you for all damages arising out of or related to your use of the Service shall not exceed the amount paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

11. Indemnification

You agree to defend, indemnify, and hold harmless IponuInaud from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of your breach of these Terms or your use of the Service.

12. Termination

12.1 Termination by Either Party

Either party may terminate service agreements with 30 days written notice. Specific termination terms may be outlined in individual service agreements.

12.2 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We will provide reasonable assistance in data transfer and transition, subject to additional fees if significant effort is required.

13. Governing Law

These Terms shall be interpreted and governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising from these Terms will be subject to the jurisdiction of the courts of Western Australia.

14. Dispute Resolution

14.1 Informal Resolution

We prefer to resolve disputes through informal negotiation. Please contact us first to discuss any concerns or disputes.

14.2 Mediation and Arbitration

If informal resolution is not possible, disputes may be resolved through mediation or arbitration in Western Australia, in accordance with the rules of the Australian Centre for International Commercial Arbitration.

15. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, strikes, or government regulations.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will continue to be valid and enforceable.

17. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

18. Contact Information

If you have any questions about these Terms of Service, please contact us:

19. Entire Agreement

These Terms of Service, along with our Privacy Policy and any service-specific agreements, constitute the complete agreement between IponuInaud and you concerning the Service.